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FAQ

Internetwala providers offer various internet speeds designed for different users and needs. You can get lower speeds at 15-30Mbps for basic needs, or level up all the way to 1Gb if you’re more active online. Choose an internet speed that’s fast enough for your everyday needs, whether it’s checking emails and scrolling through social media to streaming on Netflix and uploading large files. Comwave customer service is available to find the fastest and cheapest internet available in your area, and help you choose the right internet speed for you with one-on-one guidance.

You can expect the internetwala speed you pay for to stay consistent throughout regular use, and barring any emergencies that disrupt service. Now, keep in mind that your internetwala speed is also influenced by factors like the condition and location of the router, the time of day, and the number of devices and users sharing the internet connection, to name a few. As well, speeds remain consistent within the service guarantee and usage policies.

Some internet service providers offer plans with preset terms – which can be 1 year terms, 2 year terms, or lengthier terms – while some internetwala service providers offer plans without terms. While some internetwala services with preset terms can offer monthly savings, they often also charge high cancellation fees in the event that a user looks to cancel their service before the term ends, limiting the user’s flexibility. At Comwave, we offer no-term service to ensure that you have as much flexibility and freedom as possible – and because we know that our affordable prices can compete with any internet service provider in India.

If your internet is slower than usual despite your internet service typically offering faster speeds, there are a few factors to consider. For instance, the number of devices and users connected to the network, as well as the activity on each device can affect internet speeds. Certain activities like streaming in HD, video calling, live streaming, and uploading and downloading large files take up more bandwidth.

If the Wi-Fi isn’t working on some devices, first make sure that you’re connected to the right network, and the password is correctly entered. Then, on your device, select the network and the prompt “Forget Network”. Refresh the list of available wireless networks, then select your network and enter the correct credentials again. Contact technical support if you still can’t connect after following these steps.

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